Overview

InnoVoyce is seeking an accomplished Clinical Education Manager specializing in surgical medical devices and laser technology. This role ensures that customers and InnoVoyce representatives receive comprehensive education on the safe and effective operation of advanced surgical equipment.

The ideal candidate is a high-performing Registered Nurse with operating room experience and deep familiarity with surgical capital equipment and consumables. This position plays a critical role in supporting the successful integration and clinical adoption of the VYLO™ laser system in surgical practices and operating room environments.

Key Responsibilities

In-Servicing and Training

• Develop and deliver tailored training programs for new users of the VYLO laser system to ensure physicians are proficient in its operation and applications

• Create educational materials such as manuals, instructional videos, and presentations to support training initiatives

• Serve as a subject matter expert on surgical laser technology, supporting physicians, nurses, and the commercial team

First Case Support

• Provide hands-on support to physicians during their first cases using the VYLO laser system

• Guide clinical teams through procedures and address questions regarding device operation and clinical application

• Monitor and document early case performance to provide feedback and identify opportunities for improvement

Utilization Expansion

• Identify opportunities to expand the clinical use of the VYLO laser system within healthcare organizations

• Facilitate discussions with surgical teams to explore additional procedural applications

• Partner with the commercial team to support pre- and post-sale education, workshops, and customer training programs

Continuous Education

• Conduct refresher courses and ongoing training for existing users to ensure continued best practices and proficiency

• Organize and participate in workshops, seminars, and clinical education events to enhance physician and staff knowledge

Clinical Support and Problem Solving

• Serve as a clinical expert for the VYLO laser system, providing consultation and troubleshooting support for physicians and nursing staff

• Analyze clinical usage and outcomes data to identify opportunities for improving clinical protocols and device utilization

Collaboration and Reporting

• Work closely with the Director of Clinical Education and internal teams to align training programs with clinical and organizational goals

• Prepare and present reports on training effectiveness, user feedback, and utilization metrics

Quality Improvement

• Participate in initiatives aimed at improving patient safety and clinical outcomes related to laser surgery

• Stay informed on industry trends, regulatory requirements, and emerging technologies in surgical laser applications

Required Skills and Qualifications

Education

• Bachelor’s degree required

• Nursing degree required

Licensure

• Active Registered Nurse (RN) license

Experience

• 3–5 years of clinical nursing experience in an operating room environment

• 1–2 years of leadership or training experience preferred

Technical Expertise

• Strong familiarity with surgical technology, particularly laser platforms such as CO₂, Nd:YAG, and Diode systems

Professional Skills

• Excellent communication and interpersonal skills with the ability to educate diverse healthcare audiences
• Strong analytical and organizational skills to evaluate training effectiveness and identify improvement opportunities
• Leadership, critical thinking, and problem-solving abilities