Effective Date:  March 24, 2022

InnoVoyce LLC (“InnoVoyce”) is committed to protecting the privacy of users of this website located at www.innovoyce.com or any website owned, operated, licensed or controlled by us (the “Website”). This Privacy Policy describes how we gather and use information about visitors to our Website (“Visitors”).  This Privacy Policy applies solely to the information that we collect through the Website.  This Privacy Policy does not address personal information that you provide to us in other contexts (e.g., through a business relationship not handled through the Website).

Acceptance of Privacy Policy

By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. Your continued use of the Website following the posting of changes to these terms will mean that you accept those changes.

Types of Personal Information

This Privacy Policy explains the Company’s practices with regard to “Personal Information.” Personal Information is any information that can be used to identify, locate or contact you. It also includes other information that may be associated with such Personal Information. Examples of types of Personal Information:

  • Contact Information that allows us to communicate with you, such as your name, email address, or phone numbers;
  • Information about how you interact with InnoVoyce, including, but not limited to, inquiries, and information about how you use the Company’s website;
  • Geo-location Information, as may be transmitted to us by your smart phone or other location-aware devices;

How InnoVoyce Collects Personal Information

In many cases, we collect Personal Information directly from you. We will ask you for Personal Information when you interact with us, such as filling out the Contact Us Form or signing up to receive a newsletter or product updates. We may collect additional information from third party data suppliers who enhance our files.

If you interact with us online, we use cookies and other technological tools to collect information about your computer and your use of our website and applications. We treat this information as Personal Information only when it is associated with your Contact Information. For more information about cookies and other technologies, please see the section Cookies and Other Data Collection Technologies below.

How InnoVoyce Uses Personal Information

InnoVoyce may use your Personal Information for its business purposes, such as to:

  • To respond to your requests for information, products, and services
  • Provide you with marketing communications and offers for products and services if you have authorized us to do so;
  • If you have a business or professional relationship with InnoVoyce, to develop our business relationship with you;
  • For our research and development efforts if you have agreed to this use;
  • To anonymize data so that it is no longer Personal Information; and
  • For product safety, such as adverse event reporting or to communicate product safety information to you.

Why Personal Information is Disclosed by InnoVoyce

InnoVoyce does not use or sell, share or otherwise distribute your Personal Information with third parties for their marketing purposes. InnoVoyce will share your Personal Information only in compliance with any obligations under applicable laws and as described I this Privacy Policy. For example, we will share your Personal Information as follows:

  • Third Parties Assisting in Our Operations.  We may share your Personal Information with our service providers, who are bound by law or contract to protect your Personal Information and only use your Personal Information in accordance with our instructions. For example, we may share your Personal Information with vendors who provide data processing or fulfillment services for us.
  • Disclosures Under Special Circumstances. We may provide information about you to respond to subpoenas, court orders, legal process or governmental regulations, or to establish or exercise our legal rights or defend against legal claims.  We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.  In such circumstances, we will take appropriate measures to ensure that the requester understands the sensitive nature of the Personal Information that they may receive.
  • Business Transfers.  We may share your Personal Information with other business entities in connection with the sale, assignment, merger or other transfer of all or a portion of InnoVoyce’s business to such business entity.  We will require any such successor business entity to honor the terms of this Privacy Policy.
  • Aggregate or Deidentified Information.  Please note that we may also disclose information about you that is not personally identifiable. For example, we may publish reports that contain aggregated and statistical data about our customers. These reports do not contain any information that would enable the recipient to contact, locate or identify you.

Consent to Processing in the United States and Elsewhere

This site is owned and operated by InnoVoyce in the United States. If you are visiting this site from another country, other than the United States, your communication with us will necessarily result in the transfer of information across international boundaries. The level of legal protection for personal information is not the same in all countries. However, we will take the measures described in this Privacy Policy in an effort to keep your information confidential and secure. By using this Website, you consent to the collection, storage, and processing of your information in the United States and in any country to which we may transfer your information in the course of our business operations.

Cookies and Other Data Collection Technologies

When you visit our website, we collect certain information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons.

For example, when you visit our Website, we place cookies on your computer. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Cookies allow us to recognize you when you return. They also help us provide a customized experience and enable us to detect certain kinds of fraud.

Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages and promotions.

We collect many different types of information from cookies and other technologies. For example, we may collect information about the device you use to access our Website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to InnoVoyce and the website you visit after you leave our site.

In many cases, the information we collect using cookies and other tools is only used in a non-identifiable way, without any reference to Personal Information. For example, we use information we collect about all website users to optimize our websites and to understand website traffic patterns.

In some cases, we do associate the information we collect using cookies and other technology with your Personal Information. This Privacy Policy governs how we use all of this information when we associate it with your Personal Information.

InnoVoyce may have relationships with third party advertising companies to place advertisements on this Website and other websites, and to perform tracking and reporting functions for this Website and other websites. These third-party advertising companies may place cookies on your computer when you visit our Website or other websites so that they can display targeted advertisements to you. These third-party advertising companies do not collect Personal Information in this process, and we do not give any Personal Information to them as part of this process. However, this Privacy Policy does not cover the collection methods or use of the information collected by these vendors. For more information about third party advertising, please visit the Network Advertising Initiative (NAI) at www.networkadvertising.org.

Your Choices

You can always limit the information you provide to InnoVoyce. You can also limit the communications that the Company sends to you by following a simple opt-out process. If you have authorized us to send you our newsletter, marketing materials or information about promotions and decide to opt out, simply follow the instructions in our emails to opt-out of receiving future marketing communications.

You can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different, so visit the help section of your browser to learn about cookie preferences and other privacy settings that may be available.

You can opt-out of being targeted by those third party advertising companies that are NAI members online at https://optout.networkadvertising.org/?c=1.

Privacy Policies of Third Parties

This Privacy Policy only addresses the use and disclosure of information by InnoVoyce. We may provide links to outside websites or advertisements for third parties that have their own privacy policies and data collection, use and disclosure practices. Our independent dealers, suppliers and business partners have their own privacy statements too. We encourage you to familiarize yourself with the privacy statements provided by all third parties prior to providing them with information or taking advantage of an offer or promotion.

Children’s Privacy

Under Age 13

InnoVoyce understands the importance of protecting children’s privacy in the interactive online world. The Website is not designed for, or intentionally targeted at, children under 13 years of age. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.  No one under the age of 13 should submit any Personal Information to InnoVoyce or the Website. If you believe your child is using our Website, please contact us at info@innovoyce.com  so, we can investigate and delete any inappropriate information.

Under Age 18

Minors under 18 years of age may have the Personal Information that they have provided to InnoVoyce through the Website deleted by sending an email to info@innovoyce.com requesting deletion.  Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.

Response to Do-Not-Track Signals

Some Internet browsers include the ability to transmit “Do Not Track” signals.  Since uniform standards for “Do Not Track” signals have not yet been adopted, InnoVoyce does not process or respond to “Do Not Track” signals.

Updating Your Information

If you wish to stop receiving e-mails or other communications from us, or if you have submitted Personal Information through our Website and would like that information deleted from our records, please notify us at info@innovoyce.com. Please note that we reserve the right not to remove or amend information provided to us regarding an adverse drug event or any information that we are otherwise required to retain by law or regulation.

Changes to this Privacy Policy

We will only use Personal Information in the manner described in this Privacy Policy in effect when the information was collected from you. However, we reserve the right to change the terms of this Privacy Policy at any time by posting revisions to our site. If we make any material changes to this Privacy Policy, we will either notify you or place a prominent notice on our Website. If at any point, we decide to use Personal Information in a manner different from that stated at the time it was collected, you will be given a choice to allow or disallow any additional uses or disclosures of your Personal Information beyond that which was stated in this Privacy Policy at the time your information was collected.

Any portions of this policy are void to the extent they are prohibited by applicable law.

Questions?

Please contact us if you have any questions or comments about our privacy practices, your privacy choices, or this Privacy Policy. You can always reach us online at info@innovoyce.com.  You can reach us via mail at the address below. If you send us a letter, please provide your name, address, email address, and information about the communication that you do not want to receive.

InnoVoyce LLC. | 25 Dorchester Ave. Suite 52318 | Boston, MA 02205 USA